PACI Timing Today (Open Now) – Kuwait Hours

Quick answer: PACI is open Sunday to Thursday with two daily sessions: 8:00 AM – 1:00 PM (citizens) and 3:00 PM – 7:00 PM (residents). Civil ID collection runs 10:00 AM – 1:00 PM and 3:00 PM – 7:00 PM. All branches are closed Friday and Saturday.

PACI timing today: PACI is open Sunday to Thursday with two daily sessions. Use the live status above to see if PACI is open now and check today’s working hours.

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PACI timing today — working hours by branch

Branch	Citizens’ services	Residents’ services	Civil ID collection	Fri / Sat
South Surra (HQ)	Sun–Thu: 8:00 – 13:00	Sun–Thu: 15:00 – 19:00	10:00 – 13:00 & 15:00 – 19:00	Closed
South Sabahiya (Ahmadi)	Sun–Thu: 8:00 – 13:00	Sun–Thu: 15:00 – 19:00	10:00 – 13:00 & 15:00 – 19:00	Closed
Jahra	Sun–Thu: 8:00 – 13:00	Sun–Thu: 15:00 – 19:00	10:00 – 13:00 & 15:00 – 19:00	Closed

Token cutoff warning: On busy days, security may stop issuing tokens 30–60 minutes before the posted closing time. Arrive early to avoid being turned away.

Branch-specific details

South Surra — PACI Headquarters

South Surra is the main PACI building and handles the highest volume of visitors. It has multiple service counters and a dedicated Civil ID collection hall. Expect bag checks at entrance and a token-based queue system. Parking fills up quickly, especially during the morning window — aim to arrive by 7:30 AM on busy days.

South Sabahiya — Ahmadi branch

This community-focused branch follows the same split-shift schedule as headquarters. Parking is easier here than at South Surra, making it a good alternative if you live in the Ahmadi governorate. Arrive early during summer months when foot traffic tends to increase.

Jahra branch

The Jahra branch serves residents in the northwest of Kuwait and mirrors the same service and collection windows. Queues tend to build just before the evening session (around 2:30–3:00 PM), so plan your visit accordingly.

PACI Ramadan and holiday hours

During Ramadan, Kuwait government offices — including PACI — switch to shorter working hours, typically around 4.5 hours per day. Here is what to expect at each branch:

• South Surra (HQ): Civil ID collection runs roughly 10:00 AM – 4:30 PM. Kuwaiti counters open around 10:00 AM – 1:30 PM, and resident counters from about 2:00 PM – 4:30 PM.
• South Sabahiya and Jahra: Collection typically ends by ~1:30 PM with no evening window.

PACI counters are fully closed on official Kuwait holidays such as Eid, National Day, and Liberation Day. The first working day after a mid-week holiday is usually busier than normal, so arriving early is especially important.

How to plan your PACI visit (step by step)

1. Pick the right time window

If you are a Kuwaiti citizen, the morning session (8:00 AM – 1:00 PM) is your window for registration and services. Residents should visit during the afternoon session (3:00 PM – 7:00 PM). For Civil ID collection only, both windows are available: 10:00 AM – 1:00 PM and 3:00 PM – 7:00 PM.

2. Prepare your documents

Bring your Civil ID or envelope number and a K-Net card for any fees. If you booked an appointment, have your appointment reference ready. For photo or biometric updates, you will also need your original passport.

3. Arrive early and clear security

Get to the branch 15–30 minutes before your chosen window opens. Follow the security and queue signage to find the correct counter for your category (citizen services, resident services, or collection).

Appointments vs walk-in at PACI

Not every PACI service requires an appointment, but some do. Here is the general breakdown:

Appointment usually required: photo and biometric updates, address changes, first-time registration (e.g. newborns), and certain replacement requests.

Walk-in usually accepted: Civil ID card collection at designated collection counters. No booking is needed in most cases, though queues vary by day and time.

Pro tip: Queues are shortest right after a window opens. Aim for 10:00–10:30 AM or 3:00–3:30 PM to hit the start of the collection session.

These PACI timing today details apply across South Surra, Jahra, and South Sabahiya branches under the current schedule.

Frequently asked questions

Is PACI open on Friday or Saturday?

No. All three branches (South Surra, South Sabahiya, and Jahra) are closed on Fridays and Saturdays. In rare cases, PACI may announce extended collection hours — check their official channels before visiting on a weekend.

When does PACI stop giving out tokens?

There is no fixed cutoff time. When queues are heavy, security can stop issuing tokens 30–60 minutes before the posted closing time. The safest approach is to arrive well before the end of the session.

Are PACI Ramadan hours different from regular hours?

Yes. Government offices, including PACI, switch to reduced hours during Ramadan. South Surra collection typically runs from about 10:00 AM to 4:30 PM, while Jahra and South Sabahiya collections usually end around 1:30 PM. Exact timings can shift each year, so confirm closer to Ramadan through official circulars.

Do I need an appointment to collect my Civil ID?

Generally, no. Civil ID collection at the designated halls and counters is walk-in. However, services like biometric updates, photo changes, or address corrections may require a prior appointment — check the posted guidance at your branch or on the Sahel app.